Operations and Maintenance Services

Operations and Maintenance Services

Expert O&M services to make your life easier.

Managing your utility system can be as challenging for your business as it is crucial—especially if your staff doesn't include an energy/utility engineer. You need to focus on your company's core product, not on running utilities, but qualified labor can be difficult to find. That's why we're here.

Our specialists are trained to deliver everything from short-term supervision to ongoing, hands-on management of your entire thermal utility infrastructure.

Armstrong can provide any number of skilled, experienced on-site site employees to operate and maintain your utility systems and assets. We can supply you with one operator tech as well as a complete operations and maintenance staff with expertise in steam, condensate, hot water, compressed air, generators, chillers, cooling towers, refrigeration, wastewater treatment, turbines, and more.

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Our record for speaks for itself.

Armstrong's O&M sites have achieved 99.9+% utility reliability, with 0 recordable instances of safety issues in 2017. Our employees adhere to OSHA 1910 and 1926 for operational and construction safety, and we comply with all applicable environmental regulations.

Customized Services to Satisfy the Demands of Your Company and Industry

Whether it's system design for new construction, or implementing complete system solutions at existing facilities worldwide, our experts can tailor our services to meet your unique objectives. Armstrong provides customized O&M services for a wide and expanding range of industries, including: automotive, food and beverage, pharmaceuticals, healthcare, higher education, hospitality, hydrocarbon and chemical refining, manufacturing, mining, tobacco, and more.

Armstrong offers:

  • Audit and analysis of complete O&M function or specified areas
  • Customized technical and safety training for all utility systems
  • Development and implementation of site-specific, best practices and procedures
  • Integrated, on-site services for handling O&M function, which may include providing a complete staff or employment of current plant staff
  • On-site leadership and/or management of daily O&M activities
  • Ownership or leasing of utility assets
  • Project financing and management
  • Safe, efficient utility system startups and/or shutdowns
  • Short-term O&M labor support
  • Utilities oversight, engineering support, and ongoing expert support
  • Utility system and asset management, operation and maintenance
Project Financing

Project Financing

Armstrong's flexibility extends to financing, enabling us to tailor our compensation and services to satisfy your company's unique requirements and ROI objectives. As your thermal utility partner, Armstrong gives you access to a full array of creative financing services that includes bank financing, pay-for-performance and delayed billing, as well as selling your utility assets to Armstrong.

Utility Asset Ownership or Leasing

Utility Asset Ownership or Leasing

If your company lacks the in-house expertise and budget necessary to operate and maintain your thermal utility at full capacity, we can help. Armstrong has the flexibility and expertise to create a customized, problem-solving partnership with you and we offer a complete range of options to bring your utility optimization plans to life. We can purchase or lease your utility assets, finance needed upgrades, transfer existing operating personnel, and supply selected commodities to your facilities under a long-term energy service agreement.

Case Studies

Operations and Maintenance of Utilities and Hot Water Generation for Seven-Star Resort

ITC Grand Chola Starwood, India

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On-Site Staff of 38 Provides Ongoing Utility System O&M for Second Largest Tobacco Company in the U.S.

R.J. Reynolds Tobacco Company, North Carolina, U.S.

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Full-time, On-site Staff Provides 24/7 Operations and Maintenance Services in Multi-year Agreement

Kraft Heinz, Iowa, U.S.

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Operation and maintenance responsibilities include steam, compressed air and waste water treatment systems for this rice manufacturing and packaging facility

Riviana Foods, Tennessee, U.S.

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Operations and maintenance to drive energy savings and safety for food company

Beech-Nut, New York, U.S.

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Operation and Maintenance of Steam and Condensate System and Facility-wide HVAC for Large Aluminum Manufacturer

Alcoa, Iowa, U.S.

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Thermal Utilities Improvements Through Operations and Maintenance Services

Frenchman’s Reef & Morning Star Marriott Beach Resort, St. Thomas, U.S. Virgin Islands

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Recommendations from Armstrong University

O&M Best Practices for Steam Users

Topics covered include: the importance of steam user quality, identification of key performance indicators, best practices for steam users, equipment maintenance and routine checks, and key attributes of standard operating procedures.

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O&M Practices for Condensate Return Systems

This course discusses: the importance of water quality checks; piping issues, repairs, and installations; identification of pumps and other equipment; maintenance and routine checks.

Learn More