Enjoyable Experiences

Enjoyable Experiences from Armstrong International

Making business refreshingly simple and pleasant for customers has nothing to do with business itself. And everything to do with the employees who conduct it. Enjoyable experiences are about the, how of business more than the what. At Armstrong International, it’s a huge part of our success.

Quality, consistency, dependability, durability and performance are merely the price of admission in today’s competitive business world.

You don’t get any points for doing what you’re supposed to do — when it comes to meeting expectations. But you do get points — or should — for soaring beyond the simple. Enjoyable experiences, you see, are about how a business treats its customers.

At Armstrong International, we don’t believe that positive experiences happen all at once or arrive perfectly developed. We believe they occur one positive experience at a time, assembled like pieces of a puzzle into an image that will last for years — perhaps even a lifetime.

That’s why we, the employees of Armstrong International, will always strive to make every business interaction positive and enjoyable. Because we know that every positive experience will help shape your most lasting memories. Here are a few examples of what we mean.

  • “Thanks to Armstrong’s system expertise, we are able to provide “Best in Class” technical support to our 5000 customers in Paris and the surrounding areas.” Marie-France Roy, Director of Communications, CPCU – Paris District Heating Company, Paris, France.
  • “Armstrong has been a trusted energy service provider to Western Michigan University for over 15 years, and we expect them to continue to work hard to find methods to lower our energy costs.” Lowell Rinker, VP Business & Finance & CFO, Western Michigan University, Kalamazoo, Mich.
  • “When faced with our current O&M service provider leaving the business, Armstrong stepped in and assumed the existing contract. The transition was seamless and engine performance improved greatly in the first 6 months of service.” Chris Gemgnani, R. R. Donnelley & Sons, Torrance, Calif.
  • “Our optimization program was originally justified based on estimated savings of $384,050. However, following project completion, delivered annual savings are now estimated in excess of $500,000, approximately 40% higher than originally projected. Andy Romano, Environmental, Health, Safety &Utility Manager, Mallinckrodt Chemical, Raleigh, N.C.
  • “Armstrong provided on-site expertise that has lowered the site’s operating costs, developed appropriate back-up and emergency processes, and improved the knowledge-base and morale of site operators.” Keith Vaughn, Detroit Diesel, Detroit, Mich.
  • “At the beginning of the project, Armstrong Service, Inc., formed a partnership with Marathon Ashland Petroleum. They assisted in the development of the plan and the budgets, conducted training for plant personnel, helped develop our steam trap standards and were instrumental in completing the project on schedule and under budget. This partnership clearly established ‘Best Practices’ in steam trap management and steam system optimization.” Kenneth M. Woodworth, Maintenance Manager, Marathon Ashland Petroleum, LLC, Robinson, Ill.
  • “Excellent Web site. Its content is just what an engineer needs when working late at night to solve problems and choose equipment. You’ve made it into my list of favorites. Keep up the good work.” Michael Trinidad, PE, Trinidad Engineering, Inc., Nantucket, Mass.
  • “Can’t believe the quantity and value of information located on your Website. We use your traps exclusively here at our Refinery. This is a tremendous help for those of us charged with repair, maintenance and upgrades to the steam and condensate systems in the plant.”
  • “On behalf of the Three Rivers Community Schools, I would like to thank you for the recent help with our steam system. The trap survey and replacement parts have long-lasting benefits. The classroom environment will be better suited for learning and teaching and the energy savings we will obtain has been well documented through Armstrong research. Armstrong is, and always has been, a very community-oriented company, and its associates, who are always excited to lend a hand, make things happen and give back to the community.” Steve Lucas, Administrative Assistant, Three Rivers Community Schools, Three Rivers, Mich.
  • "At DuPont, checking steam traps and maintaining the steam system is a continual process. Our steam trap population of more than 1,000 traps are diligently checked twice a year.   The user friendly format of SteamStar allows me to make changes and updates quickly and easily. The SteamStar database has been a good addition to my steam trap management program."  Greg White, Steam Trap Specialist, DuPont, Circleville, OH
  • "We are very much satisfied with the performance and reliability of Armstrong Inverted bucket steam traps."  Phaneesh Rao, Maintenance Manager, English Blazer, Bangalore, India View Letter of Recommendation

  • "I think you've done everything you can to make this relationship positive and it is working...I cannot ask any more of you.  Our relationship beats any other Vendor/Customer relationship I have by a long shot.  You get involved so that the ball is always in play and you carry it to the extent others do not even consider.  Please keep doing what you are doing...without your help, our steam situation would be far from what it is today...I am convinced of that!" Energy Coordinator, Large Petroleum Refinery, Northeastern USA

  • "We have completed a survey whereby we tested all the TVS stations (approx. 200).  After two years in service, we tested them all using the test valves.  Not one failure!  I found the exercise exhilirating as 1 after 1 the traps were operating perfectly with the valve all operating like they were brand new (even after being out in the open for two years). I was blown away by this, what a wonderful product!"  Graham Hutchison, Armstrong Steam & Engineering, Armstrong Representative, Australia